General terms and conditions (Ger: AGB) Stand: 12/2018 The following terms and conditions apply, as far as the participants are concerned, not to offers that are carried out on behalf of other providers. However, with regard to points 3 and 6, they also apply to the providers of these offers made in the order. 1. Program Responsible for the program is Frauke Horn, a state-approved curative educator, hereafter referred to as the organizer. The program includes psychomotor sports and movement groups as well as therapy groups, sports groups for the disabled, baby and toddler swimming, swimming lessons and support courses. All offers are usually carried out in the form of a course. The duration of a course is based on the dates of the Hessian school holidays and the availability of the used premises and can be found on the homepage www.schwimmschule-horn.de. The organizer is responsible for the program contents. The course is conducted by a qualified instructor. 2. Price The prices quoted for the respective price apply, less any discounts granted. If the minimum number of participants is not reached, a course will be canceled. Already paid course fees will be refunded. By way of exception, a course can also be carried out if the minimum number of participants is not reached, if all remaining participants are prepared to pay the supplement required for the drop in the number of participants (see section on the homepage for course sizes). Price changes are permissible before the beginning of the course in the event of unforeseen increases in running costs (in particular if rents and user charges are increased by the respective operator of the premises.) In this case, the student has the right of withdrawal. If an unforeseen increase in costs makes the course uneconomic, the organizer may cancel or cancel the course. Already paid course prices will be reimbursed pro rata at already running courses. 3. Registration and payment After (recommended) reservation of a course place a binding booking is required. A claim to a course place arises only after complete payment of the course price and if the minimum number of participants is reached. The binding booking is made by an adult legal guardian or guardian online, at the usual office opening hours or at the office's special opening hours. The special opening times can be found on the homepage under dates. The binding booking ends at a fixed date for each course, which can be found there. If this appointment is missed, the reservation expires and the course place can be given away without further notice. For online bookings also apply the special terms and conditions for online registrations, which are part of the terms and conditions. Course bookings via email or telephone are generally not possible. Course prices are due in full before the course starts. Payment is usually made together with the binding booking in cash or girocard. In addition, it is possible to pay with some credit cards in the office. For online bookings, the regulations of the special terms and conditions for online registrations apply. For carriers of social institutions, authorities, aid organizations, clubs or customers with proof of reimbursement of costs by one of these institutions, the individual agreements and terms of payment apply. Customers of carriers with whom special discount agreements have been concluded receive discounts on individual courses in accordance with the conditions listed on the homepage.

Booking forms are invalid without payment. As a payment confirmation, the customer receives a receipt with the course data and the payment information. The online invoices issued for online bookings are governed by the rules set out in the special terms and conditions for online bookings. For the institutions referred to in the third sentence of paragraph 3, the obligation to pay exists at the latest on the date stated in the invoice. If the payment date is missed, the legal dunning procedure comes into force. Reminders and postage costs are charged. In the event of non-redemption or revocation of a card payment, in addition to the course fee and any dunning and postage costs already incurred, the fees charged by the companies responsible for the execution of the payment procedure INTERCARD (girocard payment) and Concardis (credit card payment) plus the fees charged by the participating banks fees due. 4. Failure, misplacement and failure of units In principle, no compensation is granted for lost hours that are the responsibility of the student. A pro-rata refund is excluded. This also applies to force majeure (weather conditions, disasters, strikes, etc.). For cancellations that are the responsibility of the organizer, alternative appointments are offered, which are after the scheduled course duration or an actually scheduled free appointment on the same day of the week with possibly a slight time deviation of up to 60 minutes. If these replacement dates are ignored, no refund will be made. This also applies if the replacement date falls in the school holidays or a bridging day. If a replacement appointment must be transferred to another day of the week and / or another time with a deviation of more than 60 minutes, an individual agreement will be made. If the acceptance of such a replacement date is not possible, a pro rata refund of the course price will be made. If, within the framework of the scheduled course dates, the (temporary) transfer of a course to one of the other course locations is required, a pro rata refund of the course price is only possible if the course times differ significantly from 60 minutes. For cancellations that are the responsibility of the operator of the premises used, the same rules apply as in paragraph 2. 5. Behavioural rules in classrooms and swimming pools (including changing rooms) Access to the course rooms and swimming pools (except changing rooms and toilets) is prohibited without the agreement of the course instructor. The duty of supervision of the respective accompanying person does not end until the handing over of the course participant to the course instructor. The escorts will then leave the course rooms immediately, unless special arrangements have been made. For all course rooms and swimming pools, the terms of use of the respective operators also apply. The rules of conduct are available as a PDF file and can be saved on your own computer. A show time will be set up 5-10 minutes before the end of each session in the water. For this purpose, the baths may be entered barefoot or in bathing shoes by the escorts. In the case of violations of one or more of the regulations, the exclusion of the participant can be made from the course. In doing so, any liability claim against the organizer expires. Both also apply to disturbances caused by accompanying persons. If excluded from the course, no refund of the course price. 6. Other notes: Organizer   /   accessibility: Frauke Horn, state-approved curative educator, Kreuzbergstr. 16, 61440 Oberursel, Tel. (06171) 2084032, Email: frauke.horn@arcor.de The phone times can be found on the homepage. Deviating agreements to one or more of the v. Regulations must be in writing in order to be effective. Bank details: IBAN: DE78 5008 0000 0612 0696 00, BIC: DRESDEFFXXX 7. Severability clause Should one of the v.g. Regulations are ineffective, the remaining regulations do not lose their validity.

Our general terms and condition acts for the online registration and the code of behaviour at the course location are under the navigation bar on the left for download.